Get Help
Submit tickets, report bugs, request features, or reach out to our team directly.
Fastest Way to Get Help
Submit a ticket from your dashboard
Our in-app support center lets you report bugs, request features, and track your tickets — all from within BookYourPTO. You'll receive a ticket number after submission and can attach screenshots or files.
How It Works
What to expect when you submit a ticket
Choose a category
Select bug report, feature request, general issue, or security vulnerability from the support center.
Describe & attach
Provide details about your issue and attach screenshots, documents, or other files to help us understand.
Get a ticket number
After submitting, you'll receive a ticket number to track your request. We respond within 24 hours.
1. I just have questions
Check out our documentation for guides, FAQs, and how-tos.
If you can't find what you're looking for, email us at contact@anhourtec.com or contact@bookyourpto.com. We're always happy to answer any questions you might have.
You can also reach us through our contact page.
2. I have a confidential or urgent issue
Please email support@anhourtec.com or support@bookyourpto.com. We'll try to help you as soon as possible.
- If you're not emailing from an address associated with your BookYourPTO account, be sure to include your account details so we can locate you.
- If you can't access your account and have no other email, you can use a temporary email address from Gmail or Proton Mail to reach us.
- Please describe your problem with as much information as possible.
3. Service Status
Check real-time platform availability and incident history on our status page.
Need direct help?
Email us at support@bookyourpto.com or support@anhourtec.com and we'll get back to you within 24 hours.